Revenue Operations Manager

What you bring

• A degree in business, engineering, economics, data analytics or a related field.
• 5+ years in revenue operations, sales operations or commercial analytics, ideally in B2B SaaS or subscriptions.
• At least 3 years managing people, with a track record of leading, coaching and developing teams.
• Advanced Salesforce knowledge: reports, dashboards, data models and data governance.
• Hands-on experience with Clari, Outreach, Dialpad, Kombo, Sales Navigator or close equivalents.
• A working command of subscription sales metrics.
• Advanced Excel or Google Sheets, plus SQL or SOQL.
• Practical experience building with AI tools.
• Strong planning and priority-setting skills
• The ability to turn analysis into a clear story for senior management.
• Fluent English and Spanish.

What you will do

• Own New Sales and Renewals forecasting, reporting current performance and the outlook for the next two quarters.
• Track and explain the core sales metrics: stage conversion, pipeline coverage, win rate, GRR, NRR and forecast accuracy.
• Build clear dashboards and presentations for senior management and the board.
• Own the end-to-end sales process and the renewals client journey, including stage gates, handovers and onboarding.
• Enforce pipeline hygiene and CRM data quality.
• Manage lead generation quality, measured by conversion to Closed Won.
• Drive the commercial tech stack: Salesforce, Clari, Outreach, Dialpad, Kombo and LinkedIn Sales Navigator.
• Build AI tools in Claude on top of our Salesforce, platform and product usage data, using MCP connectors.
• Lead, coach and develop a team of three: Sales Operations Analyst, Lead Generation lead and Salesforce Administrator.

Nice to have

• Salesforce Administrator or RevOps certification.
• Experience building AI tools on company data (MCP, APIs, agent workflows).
• Experience with lead scoring, routing and attribution models.
• Knowledge of Latin American markets or BNamericas' sectors.
• Portuguese.

Our revenue comes from subscriptions, so it depends on two engines: winning new clients and renewing existing ones. As Revenue Operations Manager, you will make both engines run on clean data, a disciplined process and tools that work. You will own sales reporting, forecasting and the commercial tech stack, lead a team of three, and build AI tools that turn our data into decisions.